Confidentiality
Office Policies
Financial Policy
Appointment Scheduling
Emergencies
|
Office Information
Information about your treatment remains confidential and no information is
released to Insurance companies, attorneys, or others without written
consent from you. Certain court orders, however, obligate direct release of
records. We will make every effort to notify you should a court demand
records. Our staff is held to the highest standards of confidentiality.
For their safety and protection we do not allow unattended children in the
waiting room. In order to keep our offices as pleasant as possible for you,
we ask that you do not bring food or beverages into the waiting room.
Additionally, please turn off your cell phone during therapy, and when at the
Check-In and Check-Out window. Thank you in advance for your
co-operation.
Payment is required at the time of service. We will accept assignment of insurance benefits in which case you will pay the deductibles and co-payments directly to your provider at time of service. Payment can be made with Check, cash, Visa, or Master card. Your insurance coverage is a contract between you and your insurance company. We will make every effort to verify benefits prior to your appointment and to collect from your insurance company for services. However, the ultimate liability lies with the patient.
|
We operate on an appointment-only basis. Each practitioner has a unique
schedule offering different days and hours. You are requested to contact the
office 24 hours in advance to cancel a scheduled appointment, so that time
can be offered to someone else. You will be charged if an appointment is
not cancelled 24 hours in advance. This fee cannot be billed to insurance.
When the office is closed, do not hesitate to call us if an emergency arises.
An emergency is typically a crisis situation that cannot wait until the
following business day for a response. An answering service covers our
office telephone at those times and will relay your message to your
therapist. If your therapist is not available, another member of the
professional staff will respond to your call. In an severe emergency, please
go to the nearest hospital emergency room and ask to see a psychiatrist
who will contact your therapist.